Our Ambassadors

Lisa Caldwell


Tina Lannin

Tina Lannin is the founder of 121 Captions, a Deaf Unity sponsor. 121 Captions was the first agency to pioneer remote speech to text reporting in the UK.  121 Captions is deaf-owned, deaf-led and provides high quality captioning, lipreaders, lipspeakers and consultancy services.  A social enterprise helping deaf people into education and work through high quality communication support, training and consultancy.
I was born deaf and I’m a lip reader with two cochlear implants. I believe a good education is the key to being successful in business. I attended four universities to read business, Japanese, law, and careers consultancy – I only had communication support with my last degree so I understand the huge benefits of appropriate support.
I worked as an accountant for ten years and recently was the finance manager for Hearing Concern. I trained as a mentor to help deaf people into work, a lipreading teacher, a deaf awareness trainer, and a psychometric examiner. I was helping deaf people around me to access education and work, and was often frustrated at the quality and limited range of communication support available to deaf people requiring captions, and so 121 Captions was born.
I am passionate about helping other deaf people to have equal access to work, education, and events through a high quality communication support with an expert one-to-one service led by deaf people.


Sarah Ellis

I have worked for DWP and HMRC since 1984. For the past 15 years, I  have used lipspeakers to assist with my training , meetings, conferences  and teleconferences and during my time on an  employer sponsored Post Graduate Business Management course at university. The Lipspeaker support I have received has played a large part in helping me gain more opportunities  and promotion at work and in encouraging other deaf Civil Servants and their Managers  to use registered  communication professionals too.

I have assisted with the delivery of teaching and undertaking  assessment of trainee lipspeakers for past 10 years and am currently a Trustee for Signature.   I live in the North West and am married with 2 children at university and enjoy walking, skiing, watching sport in general, subtitled films and reading.


Jane Cordell

Jane Cordell became deaf in early adulthood. A graduate of St John’s College, Cambridge, she has worked in the UK, Finland and Poland as a teacher, editor, diplomat and coach. She currently runs her own social enterprise, Getting Equal, is Chair of DaDa Fest (Deaf and Disability Arts) and a Trustee for Disability Rights UK and Manchester Deaf Centre. She is also an Ambassador for the Workers’ Educational Association (WEA).

Jane has used lipspeakers regularly to support her in her work for over 15 years. She says ‘The reason I love using lipspeakers is that I get very high quality support. It gives me not just every word each person says but the way in which they say it. This enables me to appreciate the whole meaning conveyed. It is essential for any negotiation or other important discussion. I would wholeheartedly recommend lipspeaking support to anyone with hearing loss who works face to face with other people; you will be amazed at the difference!’.


Suzie Jones

I have been both an assessor and a moderator for Lipspeakers in the past. And I’ve been responsible for the redevelopment of the qualifications to units– I hasten to add under Signature’s reins!!

I have both my city and guilds 7306  and my Cert Ed – I’ve also got level 2 BSL (never had a desire to go further).

I have been a regular user of lipspeakers and an advocate of lipspeaking services.

I teach communication tactics and clear speech as part of my deaf awareness regularly and of course, deafblind awareness and guiding. I also created and set up the level 2 Deaf awareness  – which was intended to be a bridging post between Level 1 and Level 3 Communication professional qualification.

I was one of the first people on the Access to Communication in English (ACE) committee, way back in 2003 when I became senior qualification officer and instrumental in writing up the ACE report – you can see my quotes in it.