Our Ambassadors

Lisa Caldwell – The Hearing Coach

In 2005 I lost the hearing in my right ear overnight. There in the evening, gone the next morning. To be replaced with vertigo and tinnitus that sounded like someone’s wellies being pulled out of mud.

Having had perfect hearing for the first 30 or so years of my life, this was a bit of a shock, and meant a lot of adjustment in my work and home life.

Since then I’ve developed severe/profound hearing loss in my left ear. For those who aren’t audiologists it equates to me having about 25% of my hearing left.

Even losing just a small amount of your hearing can have a huge impact on your life at work, your relationships and your hobbies. I set up The Hearing Coach, to use my experience of a decade of hearing loss to help others who find themselves in this new and confusing world.


Tina Lannin

Tina Lannin is the founder of 121 Captions, a Deaf Unity sponsor. 121 Captions was the first agency to pioneer remote speech to text reporting in the UK.  121 Captions is deaf-owned, deaf-led and provides high quality captioning, lipreaders, lipspeakers and consultancy services.  A social enterprise helping deaf people into education and work through high quality communication support, training and consultancy.
I was born deaf and I’m a lip reader with two cochlear implants. I believe a good education is the key to being successful in business. I attended four universities to read business, Japanese, law, and careers consultancy – I only had communication support with my last degree so I understand the huge benefits of appropriate support.
I worked as an accountant for ten years and recently was the finance manager for Hearing Concern. I trained as a mentor to help deaf people into work, a lipreading teacher, a deaf awareness trainer, and a psychometric examiner. I was helping deaf people around me to access education and work, and was often frustrated at the quality and limited range of communication support available to deaf people requiring captions, and so 121 Captions was born.
I am passionate about helping other deaf people to have equal access to work, education, and events through a high quality communication support with an expert one-to-one service led by deaf people.


Sarah Ellis

I have worked for DWP and HMRC since 1984. For the past 15 years, I  have used lipspeakers to assist with my training , meetings, conferences  and teleconferences and during my time on an  employer sponsored Post Graduate Business Management course at university. The Lipspeaker support I have received has played a large part in helping me gain more opportunities  and promotion at work and in encouraging other deaf Civil Servants and their Managers  to use registered  communication professionals too.

I have assisted with the delivery of teaching and undertaking  assessment of trainee lipspeakers for past 10 years and am currently a Trustee for Signature.   I live in the North West and am married with 2 children at university and enjoy walking, skiing, watching sport in general, subtitled films and reading.